Frequently Asked Questions
Do you guys install windows or doors?
A- We do not do installation of window and door products, but have a list of local installers we recommend for the job. In doing so it allows us to focus on the core of our business of offering quality and superior service of the products we sell.
What areas do you service / deliver windows to?
A- We have a wide network of services throughout the state of Idaho and into Wyoming Oregon.
If I have a problem down the road with my windows or doors, what do I do?
A- Contact us directly and we will diagnose a solution to get the issue resolved.
Do you offer a warranty on your windows and doors?
A- Yes all of the manufactures of the product we sell and distribute offer a 10-25 year warranty.
I think I need new windows, how do I know?
A- There are a number of reasons you may want to replace your windows. Here are
Where can I see the product you offer to get a better idea of what I want?
A- We have a showroom in Boise, ID that showcases all of the manufacturers we carry. Come on by and say hi.
We require a 50% down payment on time of order and the remaining 50% due upon delivery.
We accept checks or payments via Credit Card (payment via credit card require a 3% processing fee): https://heartlandpaymentservices.net/WebPayments/RedstoneWindowsDoors